Privacy Policy
Details collection, use and protection of your personal data, payment information and account activity across all rajaburma lobbies and services.
LEGAL REFERENCE
Your data protection at rajaburma
We've built rajaburma around one principle: your account details, payment information and activity remain secure and private. This policy shows exactly how we collect, use and protect what...
Data EncryptedPayment SecureAccount PrivateTransparent HandlingIndonesia Compliant
Our privacy commitment and scope
rajaburma collects personal information — name, email, phone, identity details and payment data — when you register your account and make transactions via DANA, OVO, GoPay or QRIS. We use this data only to verify your identity, process deposits and withdrawals, support your account, and comply with local regulations in supported Indonesian regions. We do not sell or share your information with
third parties beyond payment processors and regulatory authorities where local law permits. Your data is encrypted in transit and at rest.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Privacy questions and complaints
Team online
Email Support
Send privacy concerns to our data protection team. We respond to all inquiries within 48 hours and will explain how your data is handled.
Account Settings
Review and update your personal information anytime from your account dashboard. You can modify email, phone and payment details without losing your account history.
Data Request Forms
Request a copy of your personal data or ask for deletion where permitted by law. Submit requests through your account settings or email our compliance team directly.
WHY VISITORS TRUST US
Privacy standards we maintain
Encryption Standard
All account logins and payment transactions use TLS 1.2+ encryption, protecting your information from interception during transfer between your device and our servers.
Payment Partner Vetting
We work only with licensed payment processors for DANA, OVO, GoPay and QRIS. Each partner maintains separate data security standards and PCI compliance certifications.
Access Controls
Your personal and payment data is accessible only to rajaburma staff who need it for account support, verification or regulatory reporting. Internal access is logged and audited monthly.
Retention Limits
We keep your data only as long as your account is active, plus any period required by Indonesian law. You can request account closure and data purge anytime from settings.
Third-Party Transparency
Payment processors and anti-fraud vendors may see limited data (name, phone, transaction ID) to complete transactions or prevent abuse. We disclose all such partnerships in this policy.
Compliance Audit
Our privacy practices are reviewed quarterly for alignment with local Indonesian data regulations and international best practices in gaming account security.
BENCHMARKED
Consistency across rajaburma pages
Terms of Service
Outlines your account rights, betting rules and dispute procedures. Works alongside this privacy policy to define your full relationship with rajaburma.
Cookie Policy
Explains how we use browser cookies and local storage to remember login sessions, track feature preferences and measure lobby usage for improvement.
Payment Disclosure
Documents deposit and withdrawal processing times, fee schedules and supported methods including DANA, OVO, GoPay and QRIS transaction details.
Account Security Guide
Best practices for keeping your rajaburma login safe, recognising phishing attempts, and securing your payment methods linked to your account.
Dispute Resolution
Process for reporting account errors, unauthorized transactions or privacy breaches. Covers complaint escalation and response timelines in supported regions.
Contact Directory
Central hub for privacy inquiries, complaints and data requests. Includes email, response times and regional support channels for Indonesia-based visitors.
What shapes our privacy framework
Account Verification
We verify your identity before account activation using name, email, phone and optional ID upload. This prevents fraud and ensures compliance with Indonesian gaming regulations.
Session Tracking
Your login, deposit and activity timestamps are recorded for security audits and to help you review account history. You can view all session details in your account settings.
Payment Processing Data
DANA, OVO, GoPay and QRIS transaction IDs and amounts are stored to reconcile deposits and process withdrawals. Payment partners receive only what's needed to complete transfers.
Marketing Preferences
We send account updates, promo announcements and security alerts via email or SMS only if you've opted in. Change your preferences anytime without affecting your lobby access.
Geographic Safeguards
Your data is stored on servers in supported regions where local law permits. We do not transfer personal information to countries outside Indonesia's regulatory framework without consent.
Breach Notification
If an unauthorized access or data leak occurs, we notify affected account holders within 24 hours and guide you through password reset and account security steps.
Frequently asked privacy questions
We collect your name, email address, phone number, date of birth and identity verification details. When you deposit via DANA, OVO, GoPay or QRIS, we also receive and store your transaction ID and amount. This data helps us verify your identity, process payments and comply with local regulations.
Your payment information is encrypted using TLS 1.2+ and stored separately from your account login credentials. Payment processors (DANA, OVO, GoPay, QRIS) maintain their own security standards. We never store full card numbers or wallet passwords — only transaction records and your linked payment method reference.
Yes. Visit your account settings to view and download your profile information, deposit history and activity log. For a complete data export, use the 'Request My Data' form in account settings or email our privacy team. We provide this within 14 days as required by law.
We share only essential data with payment processors to complete your DANA, OVO, GoPay and QRIS transactions. We do not sell your information to marketers or other platforms. We may disclose data to authorities in supported regions where local law requires.
We retain your data for the duration of your active account plus seven years for regulatory compliance. You can request account deletion anytime from settings. After closure, we purge personal records except transaction logs required by Indonesian authorities.
Contact our support team immediately via email or your account settings. We'll lock your account, reset your login credentials and guide you through re-verification. If a data breach affects multiple accounts, we notify all affected users within 24 hours and provide next steps.
Yes. Manage your communication preferences in account settings. You can disable promotional emails and SMS while keeping security alerts active. Your lobby access and account features remain unchanged regardless of notification preferences.